Deliver Outstanding Hospitality and Customer Service in Senior Living
                          

Begin your culture change now. Mealtimes offer an extraordinary opportunity to excel at customer care and service. Build staff personal and professional skills residents value.

• Transform your serving staff into a profitable company asset.
• Ensure the dining experience is a marketing advantage.
• Reduce the risk and expense of food borne illness.
• Make a significant difference in the lives of your residents.

heres how

Let’s Connect!

FacebookTwitterLinkedInGoogle+

503-913-1978
Cindy {at} HigherStandards.org

Choices: A Kind Dining® Success Story

When Villa Crest Nursing and Retirement Center wanted to transform the dining experience in their senior living community, they turned to Kind Dining® for help with staff training. The result of their hard work is Choices restaurant, much happier residents and staff, and an Optima award! See what Villa Crest and other senior living communities are saying about how Kind Dining® Training supports their success.



Kind Dining Blog

Get Your Free Subscription to Kind Dining® Connection

Sign up now and receive Kind Dining® news, tips, and training to help your senior living community ensure every mealtime is a joyful, social, respectful, nutritious, and prosperous experience. Just for subscribing, you will receive a free download of Winning at Dining: Focus on the Fundamentals.

Subscribe to eNewsletter


Events, Training, Speaking

There are currently no events to display.



"I really like how [Kind Dining® Training] is formatted toward the servers ... We often forget that the servers are the ones who can make a difference simply by their approach, skills, and knowledge."

Lisa Maynard,

Director of People and Process: The Springs Living, McMinnville, Oregon

How to Meet the Demanding Dining Needs of Boomers Webinar

Hospitality for Boomers

Webinar: How to Meet the Demanding Dining Needs of Boomers - Learn how to improve your community's competitive edge by meeting Boomer expectations in the dining room in this webinar presented by Cindy Heilman, MS, DTR and creator of Kind Dining® Training. Hosted by Becky Dorner & Assoc. Pre-recorded, 2 CPE hours, CDR level 2. Learning codes: 1000, 4000, 6000, 7050, 7070, 7200, 8000


Hospitality for Boomers

Hospitality for Boomers

Hospitality for Boomers: How to attract residents, retain staff, and maximize profitability - Order today and save 10% off regular pricing: $19.95 $17.95 + s&h.(Call for volume discount pricing)