Deliver Outstanding Hospitality and Customer Service in Senior Living
                          

Begin your culture change now. Mealtimes offer an extraordinary opportunity to excel at customer care and service. Build staff personal and professional skills residents value.

• Transform your serving staff into a profitable company asset.
• Ensure the dining experience is a marketing advantage.
• Reduce the risk and expense of food borne illness.
• Make a significant difference in the lives of your residents.

heres how

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Choices: A Kind Dining® Success Story

When Villa Crest Nursing and Retirement Center wanted to transform the dining experience in their senior living community, they turned to Kind Dining® for help with staff training. The result of their hard work is Choices restaurant, much happier residents and staff, and an Optima award!



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Sign up now and receive Kind Dining® news, tips, and training to help your senior living community ensure every mealtime is a joyful, social, respectful, nutritious, and prosperous experience. Just for subscribing, you will receive a free download of Winning at Dining: Focus on the Fundamentals.

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“This training will result in a significant impact on the dining experience”

John Hogan,

--- Executive Director in long term care and Instructor Oregon State University in Health Management and Policy

Hospitality for Boomers

Hospitality for Boomers

Order Today and Save 15%!

Hospitality for Boomers: How to attract residents, retain staff, and maximize profitability by Cindy Heilman is available now. This quick read shares a unique service perspective and is full of hospitality tips:

  • Respecting your diner’s experience
  • Training your staff to excel
  • Applying empathy daily
  • Exceeding your residents’ expectations
  • Building your hospitality team
  • Growing your employees personally and professionally
  • Focusing your leadership team
  • And more!

Order copies for your staff today and save 15% off regular pricing: $22.95 $19.51 + s&h.