Our Vision & Mission

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Higher Standards Vision:

That mealtime in all senior living communities is a  joyful, social, respectful, nutritious, and prosperous experience for all stakeholders.

Higher Standards Mission:

To enrich community relationships and improve the dining experience through education, training and consulting.

Our Intent:

To transform staff  into loyal employees who value their role in raising the quality of life, care, and service for residents.

 

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Choices: A Kind Dining® Success Story

When Villa Crest Nursing and Retirement Center wanted to transform the dining experience in their senior living community, they turned to Kind Dining® for help with staff training. The result of their hard work is Choices restaurant, much happier residents and staff, and an Optima award!



Kind Dining Blog

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Sign up now and receive Kind Dining® news, tips, and training to help your senior living community ensure every mealtime is a joyful, social, respectful, nutritious, and prosperous experience. Just for subscribing, you will receive a free download of Winning at Dining: Focus on the Fundamentals.

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Kind Dining® Connection Archive


“This training will result in a significant impact on the dining experience”

John Hogan,

--- Executive Director in long term care and Instructor Oregon State University in Health Management and Policy

Hospitality for Boomers

Hospitality for Boomers

Order Today and Save 15%!

Hospitality for Boomers: How to attract residents, retain staff, and maximize profitability by Cindy Heilman is available now. This quick read shares a unique service perspective and is full of hospitality tips:

  • Respecting your diner’s experience
  • Training your staff to excel
  • Applying empathy daily
  • Exceeding your residents’ expectations
  • Building your hospitality team
  • Growing your employees personally and professionally
  • Focusing your leadership team
  • And more!

Order copies for your staff today and save 15% off regular pricing: $22.95 $19.51 + s&h.