Insight #1-Sharing personal information…

January 9, 2009

What I find most often when talking with teens and young adults serving meals to residents is that they are just coping with how to address uncomfortable situations with residents. Most try to be polite, many admit to not having enough patience, and some are plain honest about their own rudeness to discourage uncomfortable conversations.

Read more

Insight #1-Sharing personal information…

January 9, 2009

What I find most often when talking with teens and young adults serving meals to residents is that they are just coping with how to address uncomfortable situations with residents. Most try to be polite, many admit to not having enough patience, and some are plain honest about their own rudeness to discourage uncomfortable conversations. Read more

Kind Dining training insight #1, #2 of 2009

January 7, 2009

Flying into Missoula was a bumpy ride, but I felt surprisingly calm for me! I was excited to get there to teach Kind Dining training, and was determined to put this roller coaster like plane ride in a new context, as part of my normal commute to work! Read more

“As a result of Kind Dining® training I can honestly say our servers look better and 100% of them are visibly washing their hands often.”

Sandra Bruce,

--- Dining Room Supervisor Springs at Clackamas Woods, AL, Milwaukie, Oregon

“Cindy’s research was so needed and the application is right on.”

John Hogan,

--- Executive Director in long term care and Instructor Oregon State University in Health Management and Policy