Kind Dining Testimonials

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“The skills you are teaching are so applicable. My staff is already doing a better job. I can’t wait to have everyone experience the class.”

Cathy Phillips,

Administrator: Town & Country Nursing Home, Town & Country, MO.

“Team work starts in the class. The atmosphere at Town & Country is now friendlier.”

Debbie Lindemann,

Regional Director of Nursing: National HealthCare Corporation, St Charles, MO.

“I actually found the workshop inspirational and full of new insights to better serve residents.”

Kayla,

Server: Independent Dining Room: The Springs at Missoula, Missoula, MT.

“Candice came back from the training and said it was so beneficial, we are going to train our entire staff in Kind Dining.”

Delvin Zook

CEO: Rock of Ages Mennonite Home, McMinnville, OR.

“I really like how this training is formatted toward the servers. We often forget they are the ones who can make a difference simply by their approach, skills, and knowledge.”

Lisa Maynard,

Executive Director: The Springs at Clackamas Woods, Milwaukie, OR.

“This training is exactly what we need, and it’s all in one place. We’ve been using restaurant server training videos and tell our servers to ignore many of the concepts covered.  Kind Dining training is perfect for our serving staff.”

Channon Larson,

Former Director of Operations: Willowcreek Management, McMinnville, OR.

“Your workbook is clever, entertaining, thought-provoking, soul-searching, and full of common sense.”

Brigitte Burke RD,

NHC AVP Dietary Services: National Healthcare Corporation, Murfreesboro, TN.

“Module 2 of Kind Dining® was the most interactive session and made us realize the challenges our residents have everyday.”

Molly Robinson,

Food and Beverage Director: The Springs at Clackamas Woods, Milwaukie, OR.

“As a result of Kind Dining® training I can honestly say our servers look better and 100% of them are visibly washing their hands often.”

Sandra Bruce,

Dining Room Supervisor: Springs at Clackamas Woods,  Milwaukie, Oregon

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Choices: A Kind Dining® Success Story

When Villa Crest Nursing and Retirement Center wanted to transform the dining experience in their senior living community, they turned to Kind Dining® for help with staff training. The result of their hard work is Choices restaurant, much happier residents and staff, and an Optima award!



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“This training will result in a significant impact on the dining experience”

John Hogan,

--- Executive Director in long term care and Instructor Oregon State University in Health Management and Policy

Hospitality for Boomers

Hospitality for Boomers

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Hospitality for Boomers: How to attract residents, retain staff, and maximize profitability by Cindy Heilman is available now. This quick read shares a unique service perspective and is full of hospitality tips:

  • Respecting your diner’s experience
  • Training your staff to excel
  • Applying empathy daily
  • Exceeding your residents’ expectations
  • Building your hospitality team
  • Growing your employees personally and professionally
  • Focusing your leadership team
  • And more!

Order copies for your staff today and save 15% off regular pricing: $22.95 $19.51 + s&h.