Licensing & Train the Corporate Trainer

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Want to save significant costs by having your corporate trainer deliver this program in house?

Larger corporations with multiple communities may find it more economical to utilize current trainers, qualified administrators and/or lead managers to deliver this curriculum as an option to training through Higher Standards delivered workshops.

Having the training in house accommodates skill building for new hires, as well as offering ongoing training to reinforce your service standards, build server confidence and improve on-going performance.

Your selected qualified trainer is expected to already be proficient in basic training skills and a dedicated resource to deliver the Kind Dining® training several times each year, perhaps covering multiple licensed communities.

Your selected candidate can become certified to teach Kind Dining® training in-house by meeting the following criteria:

  • Be a participant in our 2-day Kind Dining Workshop.*
  • Meet the qualification criteria to teach the program.
  • Attend our Higher Standards 2 Day Train-the-Corporate Trainer (TCT) seminar.
  • Pay our license fee and sign a license agreement.
  • Sign our Trainers’ pledge agreeing to only train employees within a specific corporation.

*This may be accomplished by having Higher Standards deliver an initial workshop at one  of your communities, at a neighboring community or at a Higher Standards public workshop.

** Included in this certification is a limited license to use the nine modules as well as a complete trainer kit.

For pricing and to register for Train the Corporate Trainer, email Cindy@HigherStandards.org

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Choices: A Kind Dining® Success Story

When Villa Crest Nursing and Retirement Center wanted to transform the dining experience in their senior living community, they turned to Kind Dining® for help with staff training. The result of their hard work is Choices restaurant, much happier residents and staff, and an Optima award!



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“This training will result in a significant impact on the dining experience”

John Hogan,

--- Executive Director in long term care and Instructor Oregon State University in Health Management and Policy

Hospitality for Boomers

Hospitality for Boomers

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Hospitality for Boomers: How to attract residents, retain staff, and maximize profitability by Cindy Heilman is available now. This quick read shares a unique service perspective and is full of hospitality tips:

  • Respecting your diner’s experience
  • Training your staff to excel
  • Applying empathy daily
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