January 2012 Kind Dining Connection

January 27, 2012

Kind Dining Connection

Read the January 2012 issue of Kind Dining® Connection for:

  • Ways to foster community in the dining room, especially for single residents
  • A Kind Dining® success story that will warm your heart
  • Ideas for winter table centerpieces
  • A new B♥ Kind, B♥ Courteous, B♥ Service Smart tip
  • And much more!

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Leave No ‘Odd Man Out’ at the Dining Table in Long-Term Living

December 27, 2011

Long-Term Living MagazineAfter recently teaching my dining class in a senior care community, I had an illuminating conversation with a resident. During the class I had mentioned that staff and administrators should learn the importance of setting the table mindfully. This resident shared her frustration in seeing all the tables in her dining room set with even numbers of place settings. She described her discouragement looking for a place to sit, feeling herself “the odd man out,” even when no one was seated at the table. [read more at Long-Term Living Magazine]

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Choices: A Kind Dining® Success Story

When Villa Crest Nursing and Retirement Center wanted to transform the dining experience in their senior living community, they turned to Kind Dining® for help with staff training. The result of their hard work is Choices restaurant, much happier residents and staff, and an Optima award!



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“This training will result in a significant impact on the dining experience”

John Hogan,

--- Executive Director in long term care and Instructor Oregon State University in Health Management and Policy

Hospitality for Boomers

Hospitality for Boomers

Order Today and Save 15%!

Hospitality for Boomers: How to attract residents, retain staff, and maximize profitability by Cindy Heilman is available now. This quick read shares a unique service perspective and is full of hospitality tips:

  • Respecting your diner’s experience
  • Training your staff to excel
  • Applying empathy daily
  • Exceeding your residents’ expectations
  • Building your hospitality team
  • Growing your employees personally and professionally
  • Focusing your leadership team
  • And more!

Order copies for your staff today and save 15% off regular pricing: $22.95 $19.51 + s&h.