Servers: Nursing vs Foodservice
March 9, 2009
Are servers working in the nursing department as caring as the food service department staff about serving a meal? This question often tops the list of challenges in senior living communities., whether I’m working with a skilled nursing home, assisted living community, residential care community, or Continuing Care Community (CCRC).
A dining director in a CCRC remarked last week that servers from their nursing department (nurse aides) care about the residents, however many don’t care to learn new skills about meal service. She exacerbated, ” they don’t see a need to spend the time learning because they believe they already know everything about the residents”. Read more
